Five Star Improvements

Jeanne Nickerson

Edited 4 months ago

Roof for our newly built barn. Great communication always! Justin and Aaron: friendly, excellent professionalism and quick responses to our messages. Aaron took care of every detail, we could count on him to do the best for us. Luis' crew went above and beyond to finish in frigid temps before the next snowfall. We built the barn, not perfect corners, but they overcame any obstacles, very professional and punctual, cleaning up after, too. Very happy with this company; great office team also, helpful and friendly.

Bishop Jeffrey Mustafa

4 months ago

Five Star Improvements did a fantastic job on our brand-new roof, keeping me informed throughout the entire process. The customer service was exceptional, and I would not hesitate to recommend this professional business to my family and friends. 😊 Thanks 🌟 FIVE STAR IMPROVEMENTS 🌟 J. Mustafa

Tom Northrup

2 months ago

Had ice dam that leaked into bedroom. Aaron came to assess the damage and come up with a plan for the roof. Promised to come back when snow is gone to inspect the roof installed by 5 Star years ago and fix in the spring. First impression of Aaron is great customer service. Great to see 5 Star respond so quickly to a possible warranty issue.

Steve Gertner

4 months ago

Great experience from start to finish with Five Star! Mason was phenomenal, worked on my behalf with the insurance company for 100% replacement of my damaged property. Very professional along the way, excellent communication throughout. The work was done quickly, professionally and with the attention to detail all home owners should expect.

Brian Austin

a month ago

I had a problem with piece of siding coming off and a section that had loosen and was bowing out from the house Arron from Five Star Improvements came out to fix these issues. He was on time figured out the problem and fixed it all very quickly. He is very pleasant, friendly and knowledgeable a pleasure to work with.

Tim O'Keeffe

a month ago

Our technician Rich did a terrific job with our shower renovation. He was super careful and walked us through the project while he was here. We're very happy with the end result!

Bruce J Shaw

Edited 3 months ago

Aaron is very friendly and professional. Couldn’t ask for better person to troubleshoot our vent problem. The people that replaced our roof were most outstanding, especially working in the 90 plus degree weather. Very expedient, efficient, professional, and the clean up was unbelievably clean. Two very efficient and professional people performed an outstanding job siding our home. Little did the cold weather phase these outstanding professional people. They were friendly, polite and happy, as well as knowledgeable of their trade. Project managers manage the roofing and siding very well. Always on top of what was needed and when. Their follow was very good. The accounting manager was great to work with, with all the changes and upgrades.. Very reasonable, and accurate. A very up beat personality. Sales representative was excellent in presenting the products and process for our roofing and siding project. The professionalism displayed was outstanding as well as their knowledge of products and procedures. Is there an opportunity for improvement; sure there is. Communication within the company internal structure would be a good start.

Dan Caryk

a month ago

We just finished up a new steel roofing project. Five Star did an excellent job. Aaron, our project manager, kept things moving smoothly and more importantly, was receptive to any input or concerns we had, was willing to adjust on the fly, and was on site or only a text message away to offer his expertise. Aaron, is a real pro, and just a really good dude, it was a pleasure working with him! Highly recommend this team if you need a roof.

Sloan

4 months ago

So happy with the job Five Star Home Improvements did with my exterior siding. The installed James Hardie plank and the result is stunning!

Bonnie Allen

2 months ago

We had a great experience! Nate was very professional. We had a step in shower installed with a seat, handles, glass doors, and fixtures see. He explained everything. My house was immaculate when he was done. Thank you!